RENTAL AGREEMENT - TERMS & CONDITIONS

TERMS

1. "The Property" is Downview Farm and Houghton Lodge. "The Rentals" are as noted on the Booking Form. "The Owner" is Mrs C Donovan. "The Guest" is the lessee. "Commencement Date" is the first day of intended occupation.

CONDITIONS

2. The Owner agrees to let the property at the Rentals and for the period of time as noted on the Booking Form. The Owner reserves the right to refuse a booking without giving any reason.

3. The Rentals are payable by the Guest on the following dates:

(a) If the Booking is made more than 3 months before the Commencement Date: The 1st Instalment of 25% of The Rentals must accompany the Booking Form this is non refundable except in section (b). The Final Instalment is payable 2 months prior to the Commencement Date.

(b) If the Booking is made less than 2 months before the Commencement Date:

The Final Instalment of the full amount of The Rentals must accompany the Booking Form.

Please note - if payment is not received by the due date, we are unable to guarantee your booking.

4. (a) To avoid misunderstandings with our Guests, in the event of a cancellation or if the Agreement is terminated because The Guest has failed to pay amounts due on the due dates. The deposit is non refundable. Cancellation fees are: 25% of Rentals payable, if the date of termination is greater than 2 months before the Commencement Date. 100% of Rentals payable, if the date of termination is shorter than 2 months before the Commencement Date.

(b) We strongly advise that you take out comprehensive travel insurance. If you choose not to then you accept responsibility for any loss that you may incur due to your cancellation. Such cancellation insurance is entirely optional but highly recommended as it provides a safeguard against loss of monies should unforeseen circumstances necessitate termination of The Agreement by The Guest. The Owner may offset any amounts already received from The Guest against the cancellation fee.

5. The Owner reserves the right to cancel the reservation if payments are not received in accordance with Item 3 and Item of this Agreement. The cancellation will be deemed to be the liability of The Guest.

6. The Guest undertakes to take good care of the property and its' contents and to leave the property and contents in a clean and orderly condition. Any extra cleaning caused to The Owner will be charged at £40 per hour.

7. The Guest agrees to behave in a considerate way to the neighbours of The Property and to respect the privacy and peace of the neighbours at all times.

8. The Guest will report any loss or damage to the property or contents to The Owner. The Guest will allow access to the property by The Owner at any reasonable time to

perform an inspection. The Guest undertakes to inform The Owner of the expected departure day and time, if it is different from the Reservation Form.

9. The Owner will not be responsible to the Guest for any loss, inconvenience, damage etc beyond the control of The Owner.

10. Any claims whatsoever by The Guest against The Owner will be limited to the amount of rental paid.

11. The signing of the Booking Form by The Guest (or any other verbal or written acceptance) is deemed to be the acceptance of these Terms & Conditions.

12. This agreement is governed by English Law.

13. Arrival & Departure. Friday - Friday, Friday to Monday or Monday to Friday.

14. For insurance reasons The Owner must at all times have the names of all people staying in or visiting the house or grounds of The Rentals. Breaking this condition may

result in termination of your holiday.

15. The Owner does not accept responsibility (or liability) for breakdown of water supply, gas or electricity, for infestation, or of breakdown of swimming pool/spa systems, or for contamination due to the Guest's negligence; though The Owner will through local tradesmen use best endeavours to arrange for any such problems to be resolved. Neither can The Owner be responsible for any loss or damage or accident sustained by any member of a hiring party, or to their property, vehicles or personal effects however caused. Should building works be taking place in the vicinity of The Property, The Owner cannot accept liability for any inconvenience caused. The Owner aims to ensure that information/descriptions provided in advertisements of The Property are accurately conveyed. However, there may be small differences as The Owner is constantly seeking to improve the facilities provided, and therefore The Owner cannot accept responsibility/liability for any such small differences in description and actual. The Caretaker reserves the right of access over the drive to the fields, barn and barnyard, at Downview Farm, which is for their own private use.

16. Smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to and any damage or extra cleaning caused by smoking will be at the expense of you.

17. Please note that in the event that any keys issued are not returned at the end of your stay, then the cost of replacement keys or locks will be charged to The Guest.

18. We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the person named on the booking form or their guests may impair the enjoyment, comfort or health and safety of others including neighbours or local residents or any other persons.

19. Virus or Pandemic Terms and Conditions

We DO NOT refund for any pandemic or virus related cancellations.

It is the Guests responsibility to obtain insurance cover against any pandemic or virus restrictions.

No Guest or any of The Guest Party should enter The Property if they are experiencing symptoms or are infected with a Virus.

If The Guest or any of The Guest Party named on the Booking Form fall ill, show symptoms or become infected with a Virus whilst at The Property they must seek medical advice immediately, notify The Owner immediately, leave The Property immediately.

In the case of a Government Lockdown the Guests must leave The Property immediately and return home.

In the event of a full Government Lockdown or restrictions we DO NOT Refund for Guests becoming infected with a Virus or any other illness before arrival, after arrival or during your say.

We DO NOT refund in the incident of accidents, operations or any such unforeseen circumstances whatsoever including pandemic or viruses.

We do not refund for unforeseen circumstances, personal or otherwise.

The House is hired by the Guest as a whole. Not by the number of guests staying at any one time. We cannot refund guests for reduction of numbers under any circumstance.

In the event of a booking being cancelled by the Guest, we will endeavour to re-let the property. If this cannot be done then the guest will lose their deposit.

We are happy to move stays. Charges up to £50 will occur. Except for full lock-down bookings.

For higher season bookings under all circumstances or moving to the next calendar year appropriate increases will also be charged for.

We unfortunately can not provide refunds in the case of full government lock-down.

We strongly recommend all guests take out appropriate holiday insurance, as usual when booking a holiday. (we recommend you check the terms of the policy cover thoroughly before booking).

19. We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.

A contract between The Guest and the owners will come into existence when we receive payment and accept your booking by issuing a confirmation of booking for the dates shown in the rental agreement. The contract binds you & all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions of booking.

Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.